How to Overcome a Bad Google Business Review with a Professional Response

Don’t let one bad review spoil your online reputation

Critical Review Image by Gerd Altmann from Pixabay, face and words added by Anne Emerick

Last year, I helped a small business owner, let’s call him ‘Sam’, get registered in Google Business listings. I explained that without ‘being in Google maps,’ his business wouldn’t show up in local search results.